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Birmingham Photography Services
FAQ

DO YOU EDIT THE PHOTOS?

Yes. All portraits and headshots are delivered fully retouched, clean from any blemishes, preserving a natural look. Event, lifestyle and product photography images are lightly edited (basic colour-correction and light balance).

HOW LONG WILL IT TAKE TO GET MY PHOTOS?

This is dependent on your chosen service:
EXPRESS – <1 week delivery.
STANDARD – <2 week delivery.
BRANDING – <2 week delivery.

Capture delivery time can range from 2-14 days, depending on the scale of the project. In situations where delivery is urgent, I can provide a next day delivery service for a £50 charge.

HOW WILL THE PHOTOS BE DELIVERED?

Images are delivered via a downloadable link via WeTransfer. I will keep copies of your images for 14 calendar days after delivery, please ensure you have downloaded your own copies within this time limit.

WHAT IF I WANT MORE PHOTOS THAN THERE ARE IN THE PACKAGE?

Additional digital photos are available for purchase and are priced at £15/per image. If you would like to purchase a bulk of additional photos I will offer a custom quote.

WILL I GET A COPY OF ALL RAW FILES?

RAW images come as standard with the Capturing rate. When purchasing a photography portrait package (Express/Standard/Branding) RAW files are not included.

WHERE WILL THE PHOTOSHOOT TAKE PLACE?

The photoshoot can take place either on location (i.e. street, park, field, beach) or in a photography studio. Studio shoots are available in Digbeth (Birmingham), and will require an additional £20 hire fee.

CAN I ALSO HAVE MY MAKE-UP AND HAIR DONE FOR A PHOTOSHOOT?

Make-up and Hair styling is not included in the price. Recommendations for local HMUA’s are available.

WHAT IF I NEED TO CANCEL MY SHOOT?

In the event of a cancellation with less than 48 hours notice – I will return a deposit where possible, though this is at my discretion based on the location and gear I may have hired to meet your specifications.

WHAT IF I WANT TO RESCHEDULE MY SHOOT?

No problem, just please notify me as early as possible.

CAN I USE IMAGES FOR PROMOTIONAL PURPOSES?

You can use all the images that are included in the packages or you purchased. If you’d prefer peace of mind, I’ll happily write you a letter of consent in regards to copyright.

You cannot publish or use for promotion any of the RAW images on contact sheets.

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Birmingham Videography Services
FAQ

HOW IS PROMO/MUSIC VIDEOGRAPHY QUOTE CALCULATED?

The total amount will factor on how many hours of filming you require, and how long the editing process will take (depending on complexity and length of a desired video). Specialist equipment hire and travel expenses may carry additional fees.

WHAT IF I NEED EITHER FILMING OR EDITING AS A STANDALONE SERVICE?

Standalone filming or video editing services are possible. For standalone videography please refer to the Capturing rate (£100/hour). Video editing service is project-based and it’s £30/hour. Please get in touch for a quote for your project.

CAN I HAVE ALL THE RAW FOOTAGE?

RAW footage is free of charge, as is standard with the Capturing rate.

HOW LONG WILL IT TAKE TO GET MY VIDEO EDITED?

General turnaround can be from as little as 2-3 weeks. Though this will be agreed on beforehand depending on your deadlines and the complexity of the video.

WHAT IF I WANT TO MAKE ANY AMENDMENTS TO THE EDITED VIDEO?

I will work independently to the agreed scope of work. As the edited video nears completion, I will get in touch with previews of the work. You will have a 48 hour window for free revisions should you desire any amendments and alterations required to the video.

Should amendments require a longer time period than 48 hours to produce, I will introduce a £30/hour editing fee.

Do you have a question that haven’t been answered here?

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